SiteRep FAQ

Question 1

Do you sell my data?

Accepted Answer

No. Bearz Solutions does not sell data and does not share it for targeted advertising.

Question 2

When I check a link, who sees it?

Accepted Answer

The link and page are sent to SiteRep's scoring engine and to AI and threat-intelligence providers that help evaluate it. They receive only the content being checked - not your name, account, or which family member submitted it.

Question 3

Can I delete my data?

Accepted Answer

Yes. Users can delete their account in the app. For scan-history deletion or privacy requests, use the support channels listed in the Privacy Policy.

Question 4

Do you read my email, texts, or watch my screen?

Accepted Answer

No. SiteRep does not access emails, text-message content, calls, contacts, photos, or precise GPS location. If automatic scanning is enabled in the extension, SiteRep receives the URLs of pages visited solely to check them.

Question 5

What information does SiteRep collect?

Accepted Answer

SiteRep collects the essentials needed to run your account, the links you submit for analysis, and basic technical data like device type and IP address for security and rate limiting. Full details are in the published Privacy Policy.

Question 6

Is SiteRep the same as antivirus?

Accepted Answer

No. Antivirus is built to block known-bad files and threats on a device. SiteRep answers a different question: is this website or link safe to trust right now? It is especially useful for phishing links, scam websites, fake login pages, and suspicious online stores.

Question 7

How accurate are SiteRep Ratings?

Accepted Answer

SiteRep uses live threat-intelligence sources and AI-assisted analysis to reach a rating. But ratings are time-stamped, evidence-based opinions - not guarantees. New scams appear constantly. SiteRep improves your odds; it does not replace judgment.

Question 8

How do I check if a website is safe?

Accepted Answer

Paste the URL into SiteRep, share the link from your phone, scan a QR code, or use the browser extension. SiteRep checks the site and gives you a plain-language rating - Safe, Suspicious, Risky, or Restricted - with the reasons behind it.

Question 9

What if SiteRep says a site is safe but it is not?

Accepted Answer

No tool is perfect. SiteRep is built to look for risk signals connected to phishing links, fake login pages, scam websites, low-trust stores, malware warnings, and suspicious URLs. Treat Safe as no meaningful risk signals found right now, not guaranteed safe forever - with the reverse being true for Suspicious or Risky sites. Users can re-check the link later because results may change over time.

Question 10

Can I just paste a link into a free AI?

Accepted Answer

You can, if you already suspect something and remember to ask. SiteRep is built for the moment you may not. It works from your phone, browser, QR codes, WhatsApp, and the web app; gives a consistent graded rating; and with Family Plus, can loop in a trusted person when a link comes back risky.

Question 11

Does SiteRep stop every scam?

Accepted Answer

No. SiteRep checks links and websites. It does not read text-message content, listen to calls, watch your screen, or guarantee that every scam will be caught. A scam with no link is outside what SiteRep does.

Question 12

Do I need the mobile app or extension to use SiteRep?

Accepted Answer

No. Anyone can check links for free through the web app - start with a few checks, no account needed. The iOS app and browser extension add automatic, always-on checking and are part of paid plans (Individual and up).

Question 13

What does Family Plus actually do?

Accepted Answer

When a Plan Member checks a link that comes back Risky or Restricted, the Plan Owner gets a private, real-time alert - enough to reach out and help. Lower-severity Suspicious results are summarized once a day. Safe results are never sent.

Question 14

How does Family Plus work for kids?

Accepted Answer

Minors at or above the minimum age are covered while they are minors and cannot opt out. The Plan Owner is responsible for any authority the law requires. When a minor turns 18, alerts pause until they choose to opt back in.

Question 15

How are alerts delivered?

Accepted Answer

By push notification and email. SiteRep does not send safety alerts by SMS.

Question 16

Is this spyware?

Accepted Answer

No. The Plan Owner does not see the browsing history or full scan history of the Plan Member. They only see flagged checks, and only as much detail as the risk requires. For full transparency, the Plan Member also receives a notification that shows exactly what was shared with the Plan Owner.

Question 17

Do adults have to consent?

Accepted Answer

Yes. Adults 18 and older opt in or opt out anytime in Settings. Every Plan Member is told the feature is part of the plan when they join.

Question 18

Can I use Family Plus to help an aging parent?

Accepted Answer

Yes. That is one of the main use cases. Adult family members can choose to let someone they trust get a heads-up when a risky link appears.

Question 19

How much does SiteRep cost?

Accepted Answer

Free to start. Individual is $6.99/mo. Family is $4.99/user/mo with a 3-user minimum. Family Plus is $9.99/user/mo with a 3-user minimum, plus a one-time $39 setup fee.

Question 20

Do you offer refunds?

Accepted Answer

No. We offer a free 7-day trial and a free account so you can test SiteRep before making a low, monthly commitment. Users can cancel or delete their account anytime.

Question 21

Is there a free trial?

Accepted Answer

Yes. Individual, Family, and Family Plus all start with a 7-day free trial. Early-access invitees who join through their invitation link get 14 days with no card required.

Question 22

Why is pricing per user?

Accepted Answer

Because you pay for who you actually protect. A three-person household and a six-person household should not have to use the same flat price.

Question 23

How is payment handled?

Accepted Answer

Payments are processed by Stripe. Bearz Solutions does not receive, store, or transmit your card number.

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